WEEKENDSLABLEAKS.COM

Privacy policy

Effective September 13, 2026

Who this policy covers

This policy covers weekendslableaks.com and its weekendslab.pages.dev site. We help homeowners contact plumbing providers; we do not perform plumbing work. Providers handle information under their own privacy practices after receiving it.

Information collected and its use

The callback form collects your name, phone number, optional email, service ZIP code, urgency, callback preference, and issue description. We use this information to respond, assess service area, and arrange provider follow-up. Your submission authorizes contact about the request and sharing relevant details with a plumbing provider. A submission is not a confirmed appointment. Do not submit payment-card details, identity documents, health information, access codes, or other sensitive details.

Web3Forms — form and email processing

Web3Forms processes website submissions and delivers request emails to our team. It also delivers qualified phone-lead summaries. Its infrastructure may process technical information for delivery and abuse prevention. Read the Web3Forms privacy policy for processing locations, retention, and service-provider details.

Phone inquiries

Twilio connects calls and ElevenLabs provides the automated phone assistant. Call content is transcribed and analyzed to capture your request and callback details. Qualified lead details are processed through our Cloudflare webhook and sent to our team using Web3Forms. See Twilio’s privacy notice and ElevenLabs’ privacy policy.

Hosting and security information

Cloudflare hosts and protects the site and phone-email webhook. It may process IP addresses, browser and device information, timestamps, requested URLs, and security data. See Cloudflare’s privacy policy.

Google Analytics 4

We use GA4 to understand site visits and interactions. Google may process page views, referral information, browser and device details, approximate location, and interaction events. GA4 uses first-party cookies such as _ga and _ga_ followed by a property identifier to distinguish visitors and sessions. We do not include names, phone numbers, email addresses, or request text in custom analytics events. See Google’s privacy policy and the Google Analytics opt-out browser add-on.

Cookies and browser storage

Google Analytics may store analytics cookies in your browser. This site does not save form entries in browser storage. Service providers may use security mechanisms. You can restrict or delete cookies through your browser and use Google’s opt-out add-on to disable Google Analytics measurement in supported browsers.

Sharing, retention, and security

Request details are shared with our processing providers and relevant plumbing providers for follow-up. Request emails and call records are retained to handle inquiries and follow-up, subject to service-provider settings and applicable obligations. Phone-email duplicate checks store only a conversation identifier, status, and timestamp; records older than 30 days are removed when new qualified deliveries are processed. Connections use HTTPS. No transmission or storage system is completely secure.

Privacy requests

For questions or requests to access, correct, or delete your information, email [email protected] and identify Weekend Slab Leaks and the request involved. We will respond as required by applicable law. Avoid including unnecessary sensitive information.

Children and external links

This service is intended for adults authorized to arrange property services. We do not knowingly collect children’s personal information. External websites have their own privacy practices.

Policy updates

We will update this page when our information practices change.